Last reply 4 months ago
First world problems

Booked a wee trip later in the year and being from Scotland it involves a “shuttle” trip to London. Tried to get assisted traveller at Heathrow as we arrive in terminal 5 and depart from terminal 2 but BA will only help to collect my bag and ANA will only help from check-in. So it looks like my wife and mates will be on duty to provide assistance.

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4 months ago

@watsoncraig From what I understand the Airport Staff are of more help than the Airline Staff, try getting in touch with the airport per se and see if they’re more help.🙏🏻

4 months ago

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