We are a charity and rely on donations
Charity Number: 1117194 (England and Wales)
Registered Company: 06000961
Registered address:
Shift.ms, Platform, New Station Street, LS1 4JB, United Kingdom
London office:
Shift.ms, Somerset House, Strand, West Goods Entrance, London WC2R 1LA, United Kingdom
©2026 Shift.ms

Hey @ChristyG , thanks for telling us how it landed, and we're really sorry it made you feel that way. That's honestly the last thing we want. We hear you, and to be upfront: no one's ever expected to donate, and the app is and always will be free. As a charity, we do need to raise funds to keep things running and keep supporting the community, but the donation option is just there for anyone who is able to and wants to chip in, nothing more. We'd really hate for this to be the reason you leave. Shift.ms exists so that people with MS can get support from others who understand, and that’s still here for you if you want it. - Amber (product team) 💚