@RoxanaM 

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RoxanaM

Feeling frustrated

Hi everyone, hope everyone is doing well enough. It's been a while since my last post here 😅. Does anyone is having issues with Support on Hand for Kesimpta? They had a major update as the customer support told me ...and ever since then I cannot synchronise my phone with the app. I've been trying over 1 week now ...follow the steps the customer support to do and still I get errors... even that my access is denied and that my account may be blocked or suspended. It so frustrating 😑.
@julie1975

Yep. I've given up with it. Same issue as you. I just use the Kesimpta diary to write my Kesimpta injections down.