It is common practice here, that if you want to speak to the Consultant or see him, then you have to phone the MS Nurse. Then you wait at least two days for a call back. If you are not able to take the call, the nurse leaves a message asking you to get back to her. You do that, and wait again. I have emailed her and explained why I need to speak to her, when I will be home, given her my mobile number too. It has now gone into two weeks. I havent seen my Consultant since last July. My next appointment should have been January but had to be changed (by me, for very personal reasons). The next available appointment that they gave me when I called in January, was for July 2015.
Despite calling, emailing etc, etc, I still havent got a chance to ask them for an appointment with the Consultant, as my symptoms have worsened.
My GP is not able to help either – they are guided by the Consultant who is a specialist in MS. They are happy to prescribe whatever he says, but not change it.
I am now getting very annoyed and thinking again of changing the Consultant.
Sorry – rant over!