Last reply 1 year ago
When I try send ABOUT US an email

.. it always says ERROR!

I just wanted to commend ShiftMS on several layers of their wonderful work and then query something.

My profile I’ve recently updated as I’d noriced I first posted many years ago and now I remember why this community looks like it IS NOT thriving.

It’s slow & often crashes.
I don’t experience that on MS Trust or MS Society UK using their FACEBOOK links.
This saddens me.

I hope their ADMIN TEAM pick this up & reply.

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1 year ago

@jackiemac , the link at the foot of the “About Us” page should invoke your email program with an email already addresses to [email protected] . The link does presume that you have an email program on the device you are using.

The contact details could do with more clarity on this page.

I can’t say that I’ve ever noticed this site crashing. It may not be as responsive as we would like. Responsiveness is closely related to cost and Shift.MS does not have the financial resources of the MS Trust or MS Society and definitely not Facebook.

I’ll ensure that this is brought to the attention of the correct people, @sambillington  .

1 year ago

Hey @jackiemac sorry you have had issues – we have tested it here and it seems to be working fine.. As @stumbler says you can email us on [email protected] – if you could also let us know what computer and browser you are using in this email, we’ll see if there is an issue with this functionality. We look forward to your email!



1 year ago

Hi @jackiemac & @stumbler – this is now fixed.. thanks for pointing it out @jackiemac!!

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