First world problems
Booked a wee trip later in the year and being from Scotland it involves a “shuttle” trip to London. Tried to get assisted traveller at Heathrow as we arrive in terminal 5 and depart from terminal 2 but BA will only help to collect my bag and ANA will only help from check-in. So it looks like my wife and mates will be on duty to provide assistance.
@watsoncraig From what I understand the Airport Staff are of more help than the Airline Staff, try getting in touch with the airport per se and see if they're more help.🙏🏻
@watsoncraig , the following will make interesting reading :- https://www.britishairways.com/en-gb/information/disability-assistance/assistance-available