The Map – Frequently Asked Questions

Where do I find The Map?


You can find The Map over at or access it from the “Meet other MSers” section of the website navigation.


How do I plot myself on The Map?


You’ll need to be logged in to your account. If you don’t have one you can create an account here. If you already have an account, just log in then head back to


Click on the “plot yourself on The Map” balloon and search for a landmark near you. Then click “confirm location”. Your exact location will never be plotted, but we do recommend using a local landmark rather than your precise address.


Once you’ve plotted yourself, you may need to refresh your browser window in order to see yourself. You can do this by pressing F5 on a PC, Command+R on a Mac or by clicking on the refresh icon in your browser.

How do I remove myself from The Map?


Your privacy is important, so we’ve made it super easy to remove yourself from The Map. Just email [email protected], tell us your username and we’ll do the rest.


How do I search on The Map?


Click the arrow to open the menu. From here, you can search for any location and see who else is nearby.

Why am I already plotted on The Map?


We had a previous version of The Map on several years ago, but it was very slow and kept crashing the website. If you plotted yourself on the old map your details will automatically move across to the new one.

I think I should be plotted on The Map, but I’m not. What gives?


We’ve tried to carry across all the information from the previous version of The Map, but our web developers are only human, so mistakes do get made. You can just plot yourself on The Map again by following the instructions above.


If you’ve already plotted yourself but can’t see yourself, try refreshing your browser.

What took you so long?


Yep, fair point. With your help we won the funding for The Map in January 2017, so it’s taken a while. Sorry about that. We had a lot of problems with importing the data from our previous map, as well as with trying to minimise The Map’s impact on overall site speed and performance. We’re learning all the time, so if you have any feedback please email [email protected] – with your help we can make The Map even better.


Go back to The Map or watch our tutorial video below.