Last reply 5 years ago
Posts keep getting swallowed up!!!

Trying to post replies and they disappear once I’ve submitted them!!!

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5 years ago

@ophelia, have a read through the post, top left.
Basically, Shift introduced an anti-spam file in mid-December. Since then, it has shielded members from over 2000 pieces of spam.
The only problem is that this filter makes mistakes. It will send a genuine post into its spam bucket. This is known as a “False Positive”.
We are aware of this and we monitor for these False Positives, restoring the updates back to the post they should have gone to.
Every time the anti-spam filter makes a mistake, which we rectify, it learns. So, it should get smarter.
So, @ophelia, I’ve “rescued” your two missing posts and deleted the duplicate, so you don’t repeat yourself.

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