Just had this experience with FirstLeeds, our Locol bus company.
Just want to say a massive thank you not to the bus driver we had on our journey home from Leeds. I am sorry that I made you get up from your seat for you to put the ramp down for my wheelchair to be able to get onto the bus. I am sorry that I made you tut And a huge thank you for when we arrived at our stop and you thought it was acceptable to again not get the ramp out despite their being a 1 foot gap between kerb and bus. Only when I said do you want a personal injury claim on your hands and surely the ramp had to go down for health & safety did you finally get out of your seat and ask me what my problem was and eventually put the ramp down. Thanks for making both myself and my wife feel like idiots for wanting to get on and off your bus. I think you need to go on a course for basic human manners Mr bus driver 😡😡😡 a complaint will be made but I doubt anyhing will be done 😤