@isaacson72 

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isaacson72

Vacation, insurance & medication

I just need to vent to people who will understand (at least those of us in the United States!). I'm leaving on the 22nd for Australia. I was told I could get a vacation override for copaxone, to get 1 extra box of injections, since I will be gone for nearly a month and I don't have enough to take with me. I was told it should take about a week to get approved, and they ship the shots overnight. So I call to get the approval. It was denied, said "you're too close to your next regular refill." OK. They said to get the refill, then call again. I got the refill, and I called to order the vacation override. This was on Wednesday. Pharmacy says to call Thursday to make sure it was approved & to schedule delivery. I was busy, but figured I have a little time. So I call this morning. NOW I'm being told insurance is still "reviewing my request" and should have a decision in 10 business days. WTF. I will be gone by then. Or maybe not, I don't know - I can't just stop taking the medicine, but I don't have enough to last me on my vacation, and they obviously don't ship to Australia. I'm going to call my insurance company now to get them to put a rush on this. NOTHING in the last few months has gone easy for me. When I went to get a passport (I'm a Canadian, living in the US), I was told because my mother did not legally change my name when I was FOUR YEARS OLD, I had to go back 40 years in time and have my name legally changed on my birth certificate. Never mind that my last passport did not have this requirement -- it was "new rules." I managed to get that done. And now this? This vacation had better be worth it because I'm on my very last nerve (which is probably shedding its myelin as we speak....). GGGGRRRRRRRRRR. Thanks for letting me vent. Michelle xoxo
@Avengr13

@isaacson72 I feel for for 2nd problem specifically. I went to get my last drivers license and the name I used since I was 16 was incorrect because they used my baptismal certificate when I got my license 40 years ago. The new law requires you to use the legal birth certificate. So now I am Teresa Maria and not Theresa Marie.just my own GRRRR On number 1 could your doctor help by calling or a new script?

@isaacson72

I finally did get it yesterday but holy cow. The approval on Friday was only good for 48 hours. I questioned them, said it's a weekend, but the pharmacy said "no problem, our pharmacists are here 24/7, it will be done." It wasn't done. Called Monday, they said there was no approval in the system. Well, duh... I told them it was only good for 48 hours. Called insurance, was told "you only get one approval a year, that was it." So... approval, but no medicine??? Anyway long story but the insurance re-approved the override, with an approval good for 12 hours. Pharmacy got their crap together and shipped it. I won't lie & say there were no tears involved in all of this. One more thing that goes wrong, and I'm not going on this trip! Now I just need to figure out how to keep it cold for long enough. Travel day 1 is about 11 hours between hotel rooms. That should be ok. Day 2 is closer to 16-17 hours. The freezer packs that come with copaxone are good, they last a long time. I'm going to do a test run with 2 or 3 syringes tomorrow & see how long I can keep them cold. If anybody has pointers, I'll take 'em! Do airplanes have a freezer on board, maybe they could re-freeze an extra cold pack for me to swap out mid-flight?